Customer Ratings & Reviews

The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

never had any issues and they treat customers with the upmost reapect

Geek squad is the best protection out there! Small purchases to large expensive products, everything should be covered by the geek squad!

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

Geek squad is always the best with warranties. This is why I only shop at BestBuy for all of my electronics.

I haven't had to use it yet, but I trust it, because Geek Squad has been around for a long time.

Geek Squad protection came in clutch in the final hour for our old TV. It couldn't be repaired so we were able to bring it back to BestBuy for a different one.

Have not used being new TV as of yet but will call if any issues.

During my issues w my Samsung TV, they made it out to my home but ultimately I was told there was nothing that could really be done. Ultimately I had the coverage for the tv and it was replaced.

Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

I haven't had time to use it yet but talking to my sister and my brother I heard that this plan really helps protect your item and it keeps it from anything from having to a long as you got this warranty it really goes above and beyond his name and what it can do

I haven't needed their services yet, but the warranty seems outstanding.

5 year warranty for a very decent price. It's hard to review something I haven't use but it's an affordable insurance. Never used Geek Squad before. Didn't like Best buy's last insurance partner.

Awesome protection plan. Worth spending the extra money if expecting to keep the tv long term.

Two thumbs up these guys really know what they’re doing and can help with absolutely anything. Don’t put this on yourself get the help.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

When my old tv's screen broke out of nowhere, the Geek squad did all they could, but nothing could be done for the screen, but they gave the credit (the price of the tv) so I could buy another one.

Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.

Luckily we haven't had to use this yet, but the Geek Squad has always been helpful, so I'm hoping for more of the same should I ever need them in the future!

The protection offered thru geek squad is by far the best electronics protection out there