Customer Ratings & Reviews

Great protection great customer service very quick with walk-ins before covid may be appointment since covid. Overall quick with services when needed for my products and high knowledge of the plans and the restrictions each plan has.

Haven’t needed to use this yet but because of the deal I got on the tv I figured I’d add this plan. Had a friend need pixel replacement twice and though the tv is great can’t be too safe so went with the 5 year protection to be safe .

Excellent Service. Definitely It worths the value of the product to cover accidents.

I buy this on products I care aboutZ New electronics are not warrantied as they used to be. So planning ahead for possible issues is whaf fhis warranty is all about.

Don't know haven't had to use it. Thats a good thing

I'd never purchase a large appliance or entertainment equipment without also purchasing the extended warranty as well. The piece of mind of knowing your items are covered is well worth the money spent

I purchased a 5 year warranty protection plan. Hopefully I will never have to use it but if I do I am glad I have it. I purchased the same plan on an older tv I bought from best buy years ago and it was totally worth it. If you are buying an expensive tv I would highly recommend it just to give yourself the peace of mind.

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

We were so pleased that we purchased the protection plan. During a terrible storm, lightning took our TV out. The Geek Squad came to our home, evaluated the damage, ordered the parts that were needed and fixed our TV. It's working great!

The 5-year Geek Squad protection plan was an excellent investment, and was only a few dollars more than the 3-year plan. This gives assurance that the total investment for our Samsung TV of about 2 thousand dollars is protected.

Great service great price cant ask for anything more. Wow they really know their job. Very nice

It took a few minutes, and a couple transfers, and this was my first call to the Geek squad, but with their patience, my problem was resolved on the first call. Definitely worth the price of the fee for the maintenance. Thanks, Best Buy.

2-Year Standard Geek Squad Protection Always reliable

Have yet to need a replacement or help with setup but I appreciate the option

I have had to file claims over the last few years and Geek Squad has never disappointed. Whether it was replacing a TV remote or a cell phone screen, they got me back up and running in a reasonable amount of time. I buy Geek Squad protection for most of my big Best Buy purchases

There good ever item i purchase i added Geek Squad any time i had a problem with item never had problem with them fixing my issues

Don't know yet. If tcl doesn't warranty my tv we will see what Geek squad does. Geek squad doesn't kick in until tcl's non existent warranty ends.

Great TV for gaming and watching sports and movies.

I really like to be protected. This provide what I want

Haven’t had to use them in a while but always reliable and a must for a tv