Customer Ratings & Reviews

Excellent service from the cashier on that day there

I all ways get the Geek Squad protection plan for all of my products! Because it never fails as soon as your factory warranty goes out something is going to break. And the Geek Squad plan has never failed to fix or replace the product!

Usually recommend the protection plan that Best Buy offers..my last tv went wrong and Best Buy took care of it with no issues just be aware it doesn’t cover physical damage so if the screen cracks it voids the store protection plan

Renewed prodection plan for a return of an older lg television that went bad for a new samsung 4k television. Got the 5 year protection plan for about $90. Will keep my television protected for the next 5 years and am happy about it. Great price for a $450 television. Would recommend highly to anyone.

The only protection plan that covers Burn In!! Definitely worth it for peace of mind when purchasing an OLED TV!!

Love it! Always go with a samsung when it comes to electronically devices

Geek Squad protection means total peace of mind while using tech devices, I can focus on what I needed to do knowing that BestBuy got my back if something goes wrong with my device.I always buy protection when I shop at BestBuy.

Highly recommended by my daughter. i thought I would try it.

So far do not need there assistance love my TV Love

I bought this TV for my grandfather and he is enjoying it. Picture looks great for a budget TV. With the price you know what your getting.

Beautiful tv. I'm loving it. Easy to navigate. Would recommend!

this is the third year in a row that I've belonged to the GS service. so easy when computer idiot here cannot get something to go right or just to even have a tune-up done every couple of months. does require you to be semi-present at computer to talk with your live agent, but worth it.

Purched the agreement for my television incase something happens to it. 1st ever sony television i have purchased and wanted the extra protection for piece of mind!!

The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

GS always great. They are always great. I have had them come out for a few different appliances, my dryer more than once.

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

Love the return process with this company. When need to return is fast and easy.

Very useful when I had an issue with a product I had to return.

I get excellent service from the Geek Squad whether it's setting up a TV or computer equipment. They're very knowledgeable and very patient with questions. I always renew my coverage since I trust them completely to do a great job.

We purchase Geek Squad for all our electronics, both big and small. This coverage has come in handy more than once and the associates are always very helpful and understanding. Also, if they cannot fix it, your item is replaced! You can't beat that!