Customer Ratings & Reviews

We have never had an issue when we used Geek Squad. They are always receptive and able to help.

I haven't used the geek squad and hopefully I wont ha e too.

Get a warranty! With the way electronics are now a day, its worth getting the warranty.

I always buy the 5 year when purchasing my TV's. Every time my TV's die I am able to replace it which is wonderful. The only thing I don't like is the fact that the department is closed on the weekends if you want to get your transaction completed. I had to call that Monday to let Geek Squad know what was going on and you have to wait for a Best Buy card via UPS next day air by 5pm. That was the only draw back for me.

Amazing projector I use it every night We’re all the movies you can imagine in the world you can watch on this.

Whenever anything goes wrong with a product, this plan definitely comes in handy! Not many of my purchases end up without this plan! The service desk is always understanding, and always willing to do whatever they can to take care of their members.

Got this 5-Year Standard Geek Squad Protection for a TV. I have kids, so you never know what will happen.... seeing how they broke the last TV that was over 10 years old where this one was going in at. Gotta be prepared.

We always get our products protected and it has proven to be a god send. Have had to replace 2 TV's prior to expiry and what a deal! We are reimbursed if they cannot repair and you get a new one. You don't always need to use which is the preferred method - but if something happens you're protected!

Great deal for a great price. Easy access to assistance and great response

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Spending a couple extra bucs now, should save you from having to replace a big ticket item later!

Good seevice and explain everthing that i need good service

Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

This is a must for any Oled Tv and will give you peace of mind for your investment!

Decision to jump in such a great deal was the best choice, great deals everyday.

TV was mounted by a friend. Have used Geek Squad in the past.

Not sure what to say about protecting except I am happy best buy offers it

The computer I bought from Best Buy never gave me any problems. Despite the fact that I did not use policy, the geek squad answered some questions I had and were very helpful. I had a great peace of mind knowing that I had protection if needed.

The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet