Customer Ratings & Reviews

Excellent service. Would recommend anyone to purchase!

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

Definitely worth it to purchase this for peace of mind especially given that the customer service is so top notch.

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

My last TV had issues and thank goodness I had the protection plan. My TV had to be replaced. It was done quickly and the people were professional and well trained.

Bestbuy had the only extended warranty that I saw specifically for OLED burn-in, which is always a possibility. This gives me peace of mind after buying a very expensive TV

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

5 yrs protection will come in handy judging by how many tvs konked out on me over the years

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Good to have insurance, specifically if you have l kids

Have never had to use this other than once and it was prompt and effective service. Geek Squad technician knowledge levels are actually pretty good and my theory is to buy a model level down and pay for the extended warranty through this service

I always purchase the protection plan because returning an item is hassle free no matter what happens accidental damage or product failure. Simply walk in swap them out and be on your way.

Geek squad offered me a wonderful warranty program!!

in home repair, no lemon policy, be sure to read the policy its a repair protection plan, and the repairs on a tv this size are normally done in home, five year plan is a solid investment on a tv of any price, since minimum cost of repair is always way worse than one time cost of the protection plan.

Easy set up. It was affordable and lightweight. My kiddos love it, easy to navigate.

Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

good deal for the $ I hope I also hope I do not have to use being last TV broke little over a yr old and out of warranty

It’s been ok. They deff are helpful. I had a replacement remote ordered but it was the wrong remote. Hopefully they will fix this soon