Customer Ratings & Reviews

My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

Send a warranty price is perfect. Discovers everything.

When I bought my last TV geek squad replaced my TV with no questions asked when they could not repair it because I purchased the protection plan and will continue to get the added protection while under the 5 year plan!

I had a very expensive plasma screen television covered under this plan. It went out a few months ago, and Geek Squad was very helpful in attempting to repair it. The TV was never fixed, and because Best Buy no longer sells plasma screens, I was able to get store credit for the product.

Warranty is amazing cant buy new stuff without it. Geek squad has been very helpful thanks guys and gals

Great If you ever have any issues with your products after the manufactures warranty advise you to get this they’re very responsive and want to make things right if there’s an issue and they do fix things quickly or replace it

I Always Recommend Geek Squad protection plan!!!!!!

Geek Squad never used but heard a lot of good just hope I never need to use the service.

5 year warranty. Great offer for this 58 inch tv. Love the extended warranty of 5 years.

Worry free service and protection. Helps to have a technology person to help you. More important is not to have a surprise repair bill. Replacement policy is next to none.

best buy and their employees are always taking care of me , thats why i keep going back. love this place and their people.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

If I could sing a song about getting a protection plan, thats exactly what I'd do.

Geek squad representative was outstanding. Arrived timely and performed service quickly.

Great protection with BestBuy you can always be sure they will fix it or replace it

Great response and outstanding capacity personnel. Warranty always paid back. Is a must on every purchase.

Best Buy's customer service team is exceptional. They treated us like royalty when we returned to non-working laptops for refunds and again when our online purchase was messed up. They resolved all of our issues immediately and fairly. I couldn't have asked for better service.

At first was not sure about taking the Geek Squad protection but now I have to say their staff is excellent, the service is quick and well done and it is nice to know if something does go wrong with my product they will tend to it in a professional, respectful manner

It's always worth protection just in case. My t.v. had a dead line of pixels and Geek Squad was super fast and nice to come help me return the t.v. for a refund. Waiting on Samsung's 2021 micro/mini l.e.d.'s.

Had protection on old TV. When it failed after 3 years, Geek Squad replaced with new same model TV. No questions or hassle.