Customer Ratings & Reviews

Absolutely worth thw money. It covered the tv and replaced it. They were great to deal with.

Great peace of mind in case anything happens to my 86 inch tv.

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

Amazing service ver professional def always use them

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

The delivery was awesome. The tv was brought in the house all we had to do was take it out of the box.

They worked with me regarding a return while a tv was repaired. Turns out it was damaged when returned to the store. I ended up with the new tv which I liked better. They were very helpful and understanding.

Great service Fast and very friendly people I would recommend it

Bought the additional voluntary protection plan for 2 years. Definitely a good value. Now I hope I don’t have to use it.

Reasonably price peace of mind. Products just don't last the way we consumer's might want or expect, so the warranty extension is peace of mind at a reasonable cost.

We bought this for "protection" but have not had to use it.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

Daniel and Jennifer were great. So glad I hired them to install that big tv

Having a 5 Year Protection plan on your TV is totally worth it! Going through a manufacture's warranty procedure is not worth the hassle and time... so get Geek Squad and save yourself some headache!

Well worth the money and your spending a lot of money on most of there products it gives you a piece of mind, just like a car warranty