Customer Ratings & Reviews

Only used it a few times and went to Best Buy on one occasion and was told I had to make an appointment even though no one was waiting so I called the manager in order to get the service taken care of. When it works -- it works fine.

A great protection to have if the item cnt be fixed you can switch it out for a new one I would recommend

Everything thing I purchase from Best Buy i get the protection plan. It is so much better than other stores. I only wished they renew when expired.

Insurance never can be justified until you need it. Just to be safe and have something in case anything should go wrong or parts become hard to get after 2 years.

Hopefully I don't have to use this service, but if I do I know I'll be happy from what I've read.

We always get the Geek Squad Protection on our high ticket items purchased from Best Buy. When I used them in the past, I got great Customer Service!

Getting a 5 year on a TV almost guarantees you a new TV for the price you paid! It's completely worth it! I stand by Geek Squad and their commitment to quality service! Highly recommend it!

Worth it the buy. Never know what could happen! If you can, get it :)

I know they will show up if needed. Best warranty to purchase

Always a good idea to protect your purchase. Havn't used it yet and hope I don't have to

Covers your butt when things go bad, worth every penny.

I have purchased quite a few products from Best Buy and I always choose to add Geek Squad for anything with moving parts. I have had to use the service a couple of times and am very happy with the outcome.

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

Purchase of the five year warranty for my TV with a great decision. The price was less than $200 for my 75 inch TV for five year contract. Well worth the money.

Geek squad has been so helpful for my husband and I. We both are not techie, and the help of the Geek squad has been wonderful. Highly recommend.

This is the best protection plan out there. It not only covers the Xbox series X but the controller as well and that's why I stuck with Best Buy.

I ALWAYS buy the geek squad protection. Fantastic protection plan. I never worry about my purchases because they make everything so effortless to fix.

The geek squad are very intelligent and knowledgeable of what they do and do great work

Get it! It’s worth all the money! You can’t go wrong when it breaks!

Best warranty money combined no questions asked for turning anything