Customer Ratings & Reviews

I purchased a Sony 65" television at a great price and purchased the added protection plan for piece of mind in case there were any issues beyond the manufacturers warranty. This covers things like burn in issues.

love the geek squad service. I am amazed on how they solve problems so quickly. They know all products even if they are old ones.

Good to have incase needed for any reason on my electronic equipment

I get the geek squad protection on pretty much everything I buy here

Love the customer service and experienced techs. Very friendly and polite

I always make sure to get the Geek Squad protection added to all my major purchases. You never know what may happen, so it's best to stay covered. I have never had a bad experience with Geek Squad.

The Geeks were great! Informative and walked us through the process. They were on time. They called our cell and were excellent communicators.

Good product nice picture and everything works well

Let's hope that my post does not mean that I will need their service for repair. It's like insurance - better to have it and not need it than need it and not have it!

Got 2 years protection for my tv. Never needed it but good to have.

I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Bestbuy has the best warranty service in my area. Worth the purchase, they make exchanges hassle free.

Have used this service many times! We’ll worth the money!

Geek squad support is amazing and I recommend you purchase this for all electronics, especially your cell phones. They stand by their warranty and don't make you jump through hoops to use the service.

the extended warranty protection plan is well worth the money .i have used it in the past for a product and the storee gave me great service with my money back towards a new purchase.i was very happy.

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

You can never be sure with new technology so I always buy the 5 year warranty. Products today are built to last like they did once before so a warranty is a must....save thousands or waste thousands?