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Customer reviews

Rating 4.7 out of 5 stars with 25357 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 420 Showing 8,381-8,400 of 25,357 reviews
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty is good to have and the geek squad does a great job with answering questions. The price of the warranty as a good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty in the business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad! Best warranty in the business. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I got my TV installed by Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt that if you spend money on big TV you should protect your investment with insurance but not just an insurance but Geek Squad - the great one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy extended warranties on almost all my big ticket Best Buy purchases. I do not know that I have experienced a better program anywhere else.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fair price for peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As stated I feel the 2 yr geeksquad protection is a good peace of mind protection for the price. I hope I wont have to ever utilize it, but if I do I think Best Buy will assist me the best they can.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Read the details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a 60" Sharp and after it broke three times I used the warranty. The only problem is that they did not give me the full value for what I paid. They wanted to give me a comparable TV and I was not happy. The TV I had only lasted for 6 months and I wanted to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You must have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having geek squad protection plan is the best thing to protect any device. I’m happy that I got it to have piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give yourself peace of mind that your TV is covered under warranty and if you have any questions they’re there they answer them for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to know my back is covered by these guys. Good guys.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is amazing. They come to your location or call you and walk you through the process over the phone. They definitely know their products. They helped me with my TV!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    5 Year protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this protection plan. Best Buy will replace the item if it cannot be fixed. They will give you your purchase price towards a new item. Best warranty I ever purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let’s go geeks lol

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad price for 5 years love how Best Buy does this thanks again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced my item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Quick and easy service and handled it without question.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Terrible service. Got the runaround

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, totally worth the cost. Will definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a Samsung TV the warranty is a must . Thank God for the warranty because my last 3 Samsung’s have been replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always offers the best insurance. Saves you a headache. Other companies make you go through these huge process but this is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought contract for 5 years just because I got such a good deal on price of tv. Costs $25 for peace of mind to be replaced if anything goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strongly recommend this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have on your devices , I strongly recommend it

    I would recommend this to a friend