Customer Ratings & Reviews

This is the best service i use it on a cell phone shiped and get it back in 4 days

The bracket for hanging the TV was already in place but the delivery guys tightened it up then hung the TV.

This is a great product for a great price. Pictures sound is awesome. You’ll love it.

Just got the tv that has this so I have no review at the moment. Hopefully I never have to use it but if I do it’s there to use

The Hisense QD7 (50QD7QF) really impressed me. The contrast is crisp, colors are deep, and the brightness is excellent. It’s especially great for gaming—super sharp and responsive. The sound is solid, and the Google TV OS makes streaming easy. I also love the voice control and Alexa support. The picture quality on this Hisense is noticeably better. Great value overall!

Great customer service. Love the 5 year warranty cause you never know when your going to need it.

The agents were great they were quick and efficient, and they plugged up all of my devices, worthy of a TIp.

Alls good to have. Haven't had to use this plan yet. I have had Best Buy plans in the past never had an issue.

Can't beat the service. They have replaced TV's and headphones for us at no cost. You can look up coverage via your account. I once had a problem with it and got a call from corporate to sort it out. You don't see that kind of service any more.

Glad I chose this product. I got peace of mind by including it in the purchase of my television and my sound system. No regrets so far.

I'm glad I always purchase the extra protection for my purchases... The Geek squad always delivers, they are professional, they're available 24/7

This was a really good deal for a 5 year warranty.

Always get the protection plans on all my items well worth the money and the geek squad is the best.

Purchased the 50" version for a bedroom as a secondary TV. I have an LG c1 OLED so was ready for a big difference in quality. (A year or so ago I purchased a budget model and the quality was so bad I returned it to Best Buy to purchase the C1.) The picture quality and sound are outstanding. Much better than I expected. It was packaged and protected very well and was very simple to set-up. Had it up and running in 30 minutes off of wi-fi - no cable - and picture quality and sound were awesome using Prime video, Tubi, YouTube and a few others. I read many reviews on a bunch of TV's and went to a site called RTings to see what they recommended. This Hisense was ranked best in it's class. The only big negative as picture quality at extreme viewing angles - which doesn't impact me in the bedroom - but even that, when viewing from the side didn't seem too bad, I have only had it for a day but hope it continues to perform like this for a long time.

I bought an LG OLED and purchased this warranty along with it. If you decide to make a really big purchase, I think its worth it to have the extra security of knowing your still in warranty just incase something happens. However there are a few things I think could be better about this warranty. The warranty should start once your manufacturer warranty ends. So if you pay for a 2 year extension. Your technically only getting an extra year because the warranty starts as soon as you make the purchase

Excellent condition even know was open box item was in perfect condition

Yes well then I had a problem with my tv and they just replaced it at no cost to me

Purchased this 5 year protection to ensure the use of this TV for 5 years. They are not made as well as decades ago.

It really isn't worth the extra money for the Geek Squad. The tv was so inexpensive that if it tears up, I'll just purchase another one.

Great service from Best Buy Geek Squad. Keep up the good work that you’re doing.