Customer Ratings & Reviews

I usually get an extended warranty like this on TVs. I think the price that Bestbuy offers for them and I feel that the coverage makes it a great deal!

I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

Geek squad is the best. Get this protection for everything you buy.

Gotta have for important purchase. I don't have to worry about my expensive purchase for the next 5 years.

Always get the protection plan because you never know when you might need to replace whatever you bought

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

Amazing staff , helpful with all my needs and overall phenomenal service

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

Great experience every time I go to bestbuy satisfaction

Great experience every time I go to bestbuy satisfaction

Fortunately I have not had to use this particular purchase but have used it on two previous TVs purchased from Best Buy and it was simple and trouble free.

I enjoy my protection if they can’t fix it they replace it

I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

Got as added protection. Hope I won’t have to use it. If so, hope it was worth it. Wish the manufacturer’s warranty was longer than the seemingly standard one year.

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

We are used geek squad since our first tv, tablets , router, refrigerator,etc , we really recommend

I'm so happy I got the service plan for my new tv. It is nice not to have to worry about bringing the tv in to a Best Buy location if anything were to go wrong with it. It takes my worry away. I haven't had to use it yet and am crossing my fingers I won't need to. I consider it insurance.

Haven't had to use it yet but purchased for a tv. Coverage included is good.

very professionally done in a timely manner its been six months and since the installation of my wall mounted 50 inch tv and no issues yet.