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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30824 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 635 Showing 12,681-12,700 of 30,824 reviews
  • Rated 5 out of 5 stars

    Always a good idea to buy this with electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad Protection twice to replace tvs. Will always recommend it on expensive electronics. Geek Squad always very professional in handling claims.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50/50 chance of needing it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that things don’t last like they used to. But knowing that, I buy protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The store's service is very professional and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hopefully don't have to use them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service reps did an excellent job and customer friendly hopefully my product never breaks but I am confident with there service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very excited to see how the protection plan goes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up the tv to the soundbar perfectly and made sure it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always helped me with any questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy setup. Projects well. Subwoofer links easily to soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m saying excellent just for knowing that I have that protection as opposed to not having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any appliance. Even if the brand is reliable, it's just that peace of mind that matters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having taken the Geek Squad protection plan puts my mind at ease. If a problem occurs, no worries because I can always call the Geek Squad for quick help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding a two year protection plan seemed like a good idea in case in issues arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always put protection on everything it works great and the help great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it put the peace of mind is worth every penny. I always buy a protection plan for all my products.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safety

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new TV since it had new tech. I hope I never have to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the added protection for just that. I hope that it’s not needed but glad it will be there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pray that my device last for a long. But, if it starts to have a problem within the five years period, at least I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    COVVVVVERD !

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had warranty coverage from other providers, but the Geek Squad is head and shoulders above . I've never had a problem with them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's better to have an insurance rather than taking some chances on this high end electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. I just don’t like having to make an appointment. Especially when your in the area

    I would recommend this to a friend