Customer Ratings & Reviews

Always happy when we purchase plans from Best Buy. Have never had bad experiences with their services.

Kind of pricey , havent used it yet but will update the post at a later date if needed.

Hopefully item wont brake and wont need to see IF they back up their warranty........... so far so good.

Have not had to use them. But I would never buy a large electronic object without buy the protection plan.

bought with LG OLED CX 55" TV. Have not had to use it but purchased it because my older LG B6P 55" TV had burn-in and had to get the panel replaced. I had warranty through Amazon which was useless but luckily for me LG covered it under warranty because it was under 3 years from purchase date. Did not want to take the gamble this time around so purchased Best Buy's warranty which will replace the TV if they cant fix.

I always buy protection plan and use geek squad so helpful and always willing to help fix an issue

I absolutely love geek squad there amazing people and they come to ur house to fix any issue

Had a very good experience with the person who helped me.

I have a family and they always break things so its just a added layer of comfort for me. Does as its intended

Their service is above average due timing & waiting time but their personnel is reasonably good. Their warranty is excellent & a great buy

Purchased as a safeguard in case anything ever goes wrong.

The Geek Squad is a credit to their name. The readiest to get my items installed or put together in a timely manner

I had great experience with the protection. I will always recommend this to Family and friends.

I recommend on any purchase over $500. We used this on our TV last month and they were great about replacing it.

I love it! Will help in case have any issue highly recommend

Geek squad is a smart move to invest in. Worth the money. Help yourself to insurance plan for your purchase.

I was under the impression that I get the replacement item..but they did not,they gave me a credit and really it’s not a full credit it’s like a minimal credit that you can use towards that Item,in my case it was a TV. I don’t know how the assessed value off the TV to the credit they offered me but I had a top up to get another TV... And by the way they Will ask you to bring the broken item or broken TV in my case And will keep it..Will probably fix it and sell it again on the open box items If it’s fixable

Love geek squad ! They help so much and do a great job every time !

Great protection on tv easy if use and the customer service is definitely outstanding with best buy

The agents that mounted my tv were amazing. I love Geek Squad.