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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30839 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 760 Showing 15,181-15,200 of 30,839 reviews
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are great! I have only had to call in a couple of times but it was well worth the purchase to be able to have the help that I needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best part of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best part of being a Best Buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best part of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best part of being a Best Buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best part of Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the best part of being a Best Buy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WarrantyService

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent to have. Protect your investment moving forward especially when problems arise...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps when u need repair. Especially after a couple of years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have the security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any TV. I would recommend this for anyone that uses their TV daily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome I love this plan incase anything was to go out they said they got me all take care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a definite must have on your big purchase, always protect your purchases. A must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be a geek squad member for life due to my love for electronics, as well as shopping at best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the service has been good. Only had problems with installation of water line for refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the plan because it was a good value - we're hoping that we never have to use it, but it's good to have the protection just in case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They have always performed to specifications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides the long lines at times depending on the store location, Geek Squad has always done a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get a warranty you never know what may happen so I always do just in case to be safe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value just in case something happens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the air conditioner just in case something goes bad. Have had good experiences in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad has been life saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Has walked me thru several problems, have always been patient and solved my dilemmas quickly...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product great quality fast and easy puck up procesing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this service so I’m very thankful for that. Glad to have it just in case though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came out to the house with no problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to the house with no problem Repair the hard drive cleaned up the mess and left out quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad Back Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Always Buy Protection Plan just Incase there are any unforseen problems the GEEK squad can Help.

    I would recommend this to a friend