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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30843 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 799 Showing 15,961-15,980 of 30,843 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase with open box items. Never had an issue yet. Knock on wood!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was very helpful. Thankfully haven't needed it yet.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for the price. Hopefully I will not need to use it but if I need it I’m glad I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Friend bought Protection for her TV that way if ever needed to take it back to get Fixed or Replace we have the Coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap way to protect our valuable items! havent had to use it for our new tv but have used them for our laptops and their always awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was brought in safely and this coverage provides peace of mind regarding follow up repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always want the Geek Squad involved on any electronic purchase. They’re THE BEST.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought my mother a tv for Christmas. This will ensure she has piece of mind if anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I will not use it but just in case, I know geek squad have a wonderful costumer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always takes care of my most expensive purchases. The warranty is a must add and have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always opt for geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchases from best buy? You gotta get geek squad product replacement worth the extra investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful with making sure i understood how to use my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very comfortable with my purchase and protection of my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this extended warranty on my new Samsung QLED tv. I'm covered for 5yrs just encase of any unfortunately mishaps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, fair price….easy to contact and great follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and nice people. They came out to my home a help me resolve a technical issue with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my tv and ensured that everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am comfortable to believe that the geek squad will be there for me to fix any problems I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A product that gives peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like i will always advice, buy GEEK Squad anytime you buy any electronic...for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can never go wrong with the geek squad! Always worth buying the protection.

    I would recommend this to a friend