Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 837 Showing 16,721-16,740 of 30,845 reviews
  • Rated 5 out of 5 stars

    Easy to work with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stand by geek squad services I have had them for 14yrs and I will never trade them up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It could be better had to use it once did not like that they did not want to give me a new tv just tried to suppose to fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I dig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really good choixe to make and im glad i got it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased this product with my television I get 2 years of protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did not use the service yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the service but I'm rating this just considering the other reviews on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel safer and more secure with the service plan. Rent an older house and lose power sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 year geek squad protection great plan I always buy this to protect all my things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should would recommend works great!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low price for protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope never need this extended warranty but the cost was worth buying it for peace of mind just incase I need the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a quick process and my tv is working great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LOW AUDIO QUALITY. EVERYTHING ELSE SATISFACTORY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is okay. TV worked fine for a few weeks, but then the sound started to deteriorate. It would either be warbled ( lower quality) or the audio would not match up with the image by a few seconds, causing me to have to do a software reset of the television. Simply turning it on and off did not fix the issues. I invested in a sound bar, and hopwfully that fixes the issue. Otherwise I will be exchanging the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the service has been great! The Geek Squad is very professional with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Info

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They obviously knew exactly what needed to be done and did it correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 55 inch tcl tv cuz I'm not sure the tv will last and for peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used them yet. My tv has not broken down yet, but if it did i know they would help me out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service - never an issue. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always very helpful. Very informative and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the best every time I call they answer my call they very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased their services and it was the best decision I made. I LOVE their customer service. Beyond expectations!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice warrantee if you need it, not much ph support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had difficulty pairing the TV with my MacBook Air, phone support couldn't help, transferred me directly to Apple Support.

    I would recommend this to a friend