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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 879 Showing 17,561-17,580 of 30,845 reviews
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always gives me the best warranty coverage over any other store I shop at.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When spending this amount of money, it's best to have an insurance plan. We've already had to use it twice within 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well qualified and patient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind knowing I can call on the Geek Squad for help and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went shopping for a 4K TV this Black Friday and I wanted to make sure I get my money's worth by making sure I have it protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek Squad is Very Helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Is Very Helpful and Knowledgeable! 2 year protection Is Good. Would like More.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I absolutely love Samsung products, I would rather have the protection plan in case something went wrong rather than being without it. Geek squad usually is prompt when it comes to repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ya never know

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the warranty protection from Bedt Buy! You never know when you might need it and it's worth it for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a seamless experience. I told the problem they looked up the item we exchanged the tv and were gone in under 20 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technical Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes me feel comfortable having support for the merchandise I’ve bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY WTJH GEEK SQUAD SERVICE PLAN AND ALL THERE SERVICES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would not be without geek squad help and service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with my TV. The agents took care from beginning to end. No issues! Problem solved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when something could go wrong, even on a quality piece of electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I need help I will have it. I like the peace of mind it gives.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not ever use this geek squad protection but I know it would come in handy if I needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection. Always good to be protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually buy the protection plan. You never know. Hopefully I won't need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frat service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and they made sure I had everything fixed and answer all my questions before I left the store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am eating this as a 4 star, but I have not needed to use it. I hope my tv doesn't have any issues and never need to. Best of luck to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought the plan gives peace at mind knowing your covered if the tv stops working.

    I would recommend this to a friend