Customer Ratings & Reviews

good product. have been using geek squad for many years and plan on using in the future. helps in keeping my equipment running smoothly and the way it is supposed to run

Hopefully I won’t have to use this it’s like buying insurance

Bought this to protect the electronics in my home. Had to use it once, no questions asked. A tech came to my home and did his job. Unfortunately the TV he was working on was trash and couldn't be fixed. The protection plan covered the tv.

I really appreciate Geek Squad, their culture, and commitment to the customer. I rarely need them but when I do, they make it easy.

[Employee of bestbuy] I love the quality, features, and being able to stream movies concerts and other special events

Easy and not too expensive for what it is and what it does.

Doing its job and I think the service is good and pls keep it up

I appreciate the fact, geek squad will come out if necessary, opposed to me having to lug the merchandise back to the store!

Purchased this protection plan along with a tablet I bought. The tablet unfortunately does not get as good of a rating as the protection, and thanks to the protection plan and Geek Squad the issues with the tablet have been fixed (more than once). Geek Squad always helpful and friendly. Have used them for other products as well.

Haven’t needed it yet but if I do I got another three-four years left in my warranty!

Geek squad service has been very helpful and and they know their stuff. I recommend their services.

The best surround sound hands down. You will not regret it, looking into purchasing one for bedroom.

Excellent costumer service and outstanding troubleshooting skills for all your needs!!

I rated this excellent because of the peace of mind it gives. I haven't used it yet, but I know it is there if I need help with my new laptop.

Great Services, always responsive and handle claims with speed.

worth the money. all electronics are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

[Employee of bestbuy] Amazing people. Great service. They fixed my 2 year old laptop in a day.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

My washer comes with a 1 year standard warranty and a 10 year on the motor. This gives me the satisfaction of having 5 years of service with peace of mind. I used this once and Geek Squad was able to come out and do the repair without additional charges.

This is a general comment not specific to this particular purchase they were on a problem for me then went out of their way to try to help me so I really appreciated that just don’t lose what you have covered with the geek squad in your problems will be minimal