Customer Ratings & Reviews

Geek Squad is a must for products hard to replace for expense reasons. They have always been able to resolve my issues remotely or at BB in a timely manner.

The Geek Squad warranty is one of the best. Its spendy but covers a lot.

I did some research and settled on the Samsung TV. Had great picture quality, and good service life. When I got it home was easy to set up. great picture quality and good features. I love that it is a smart TV apps built into the TV.

Yes Omg best thing I ever purchased my laptop fell and everything was covered

Geek squad cleaned up a virus on my computer. I always have great service with them. Would highly recommend getting the maintenance agreement for all your appliances and computers!

I haven't used it yet so I don't know yet. but i'm worried our Best Buy closed so I worry about when i need it.

There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

they are always great on the phone when I call them

Without the 5-year protection plan, we would have had to pay full price for a replacement TV when the old set stopped working.

Having a piece of mind when buying Simeon is great

The agent was very professional and accommodating.

It's just the incase. They take care of it and transportation

Provides great protection at a good price for a television set I have already had replaced by Best Buy. I would buy for all televisions I purchase from Best Buy.

Not much to say besides this is the best plan / program you could have. If you ever have a problem the Best Buy people are there to save the day. Like Batman

This is good to have when you purchase your product you know it's being protected ,when something tears up you can always bring it back I know because I never had a problem.

The well trained professionals of Geek Squad are good when you are in a pinch with your computer. For the scope of work that they cover, they are good. For further depth, you need to go to other computer experts depending on the problem.

I can’t make a large purchase without having some type of insurance to show for it. You hope that nothing goes wrong but if it does you’d want to have Geeksquad protection.

I've bought other warranties that make it so complicated that you give up trying to file it. Geek squad makes exchanging a damaged product so easy to exchange or replace. I prefer to pay a little more to get the geek squad warranty

Great service. We didn’t have to wait to get our issue resolved. Highly recommend.

Geek Squad Protection is essential for all my merchandise that I've purchased They provide excellent services and have always resolved any problems that I've had in the past