Customer Ratings & Reviews

Thankfully, I haven't had to call them about my tv, but I've had good luck with them in the past of laptops and other pcs.

The geek squad has never disappointed me. Anytime i called with a issue they guided me through each step with no problem.

I always buy a little extra warr. Have found geek help to be great, even if just for questions.

I purchased a Geek Squad 5 year protection for my new LG 65 inch Oled TV C4. Best buy is the only company i found that will cover burn in for an OLED TV.

Very nice to know that we have like an insurance to make sure everything keeps working for at least two years !!!

Hope I do not need to use this. But bought an open box TV and this gives me peace of mind.

I bought this extended warranty for a tv that I purchsed for my father. Good piece of mind knowing that he has a 5 year warranty instead of one year that the manufacturer gives you.

I always purchase an extended warranty. Great service.

Recomiendo, vino en perfectas condiciones la verdad

It's a warranty, but not one you should be weary of. Most protection plans have gotten a bad stigma over the years, but this Geek Squad protection plan has never let me down. Best Buy has also been helpful and resolved any product issues I've had due to this warranty. Protection covers numerous categories, so give yourself the peace of mind and pickup the added coverage, it costs essentially the same as a weeks worth coffeeshop trips but now you're TV is worryfree for 2 years.

While warranties themselves are a total cash grab by every company ever, when buying a brand new TV thats $1000+, you'll thank yourself for getting this warranty. I got a 5 year warranty on my 65 LG CX. It covers burn in and will replace the device if anything goes wrong until 2025. Even if nothing goes wrong, that piece of mind is worth it for a $2000 television. No other warranty on the market covers burn in for OLED tvs. And I wouldnt buy a single year play let alone a 5 year plan from anywhere else.

Went in to replace my tv that went Black Death screen and the process was easy to do, even bought a 2 year warranty

Always easy to exchange broken mouse. .

I would recommend this to anyone taking a chance on a television.

Again, always great service, advice and kindness .

Have not had to use them but I am sure they are great.

Best buy is easy to buy from good products in store very friendly help!

I have not have the need to use it yet. I will update if I need to

Support your local Geek Squad Techs!!! They work harder than you know!!!

Almost 2 years ago, I purchased a 65" Sharp Roku TV from Best Buy. I'd never purchased an extended warranty before, but this time I did and now I'm glad. About a month before the warranty expired, pale streaks started showing up on my screen. I called Best Buy and they sent a technician out. The panel was going bad and they couldn't get a replacement, nor was the TV still offered. The technician gave me paperwork and told me to take it to my local store. Sure enough, they took care of me! I picked a new TV, paid just the difference in cost from the original, and a week later the new TV was delivered and the old one taken away. And yes, I bought the extended warranty for the new one.