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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30915 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1211 Showing 24,201-24,220 of 30,915 reviews
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get my protection on everything I buy from bestbuy. Geek squad always has my back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate feeling like I have to buy protection plan. I hope the product holds up Wel

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I never worry about my electronics anymore

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is fast and easy to use and super efficient they are by far the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad I have protection gives me peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It so nice i like it and i can get another one later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate being able to access this resource. They're helpful and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have not used it yet...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think protection and warranties are very important...things happen!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No way would I purchase a major appliance or TV without getting the protection plan. You have a choice between the number of years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protecction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protecction response very quickly they're amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    courteous and knowledgeable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick response to my request, communication was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad warranty hopefully we dont need it but maybe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good option

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used yet but I’m hoping that I get a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I bought a product at Best Buy I add the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works even better . Love item .thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works even better . Love item .thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works even better . Love item .thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get this for the expensive tv that I got ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-Year Standard Geek Squad Protection recommend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your large purchase so always be a number one priority. It's so worth it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

    No, I would not recommend this to a friend