Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30921 reviews
(30,921 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 3 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you buy something with warr then it suppose to be covered
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t know the value of this unless we have to use it down the road
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
The Geek Squad will take care of me and my product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use my Geek Squad warranty so far.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed it but good to know that it's there just in case.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Nice picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the TV picture quality is nice for the size (75 inch), however it gets pretty warm very quick
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
5 year geek squad warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got this, can’t write a review as gave not still tried it yet.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
too short
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.haven't need them yet. It's only been 2 weeks. try me in a year
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had to use this protection plan but it’s a nice piece of mind
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was ok but could hav been better but u pay 4 what u get.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Lies and Not Worth The Money, Do Not Pay For
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in store sales represent assured us this covered any warranty issues or damage. Fully covered in case "you drop it in the parking lot". Within 6 months of the original purchase the TV was unfortunately damaged and not only will Best Buy not help, their team says so such plan has ever existed. This is a waste of money and a deception. Do not buy.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 2 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lack of knowledge to repair, told me to send it to manufacturer, i could have done that without the geek squad, was not happy with their handling of the problem
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 1 out of 5 stars
Only usefull for defective products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My cat knocked off my tv and when i went to claim the protection plan they told me impact damage wasnt covered what is the point in a protection plan if its only good if the tv messes up i bought the protection plan for damage to the tv like a kid accidentally running into the stand or ect. not for bestbuy to possibly send me a bad product then it become useless
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Warranty Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have no clue how good this coverage is until I end up using it.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little too expensive if you ask me. I was second guessing it since costco offers 2 years protection for free.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Geek Squab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well if you buy a computer they are helpful. The problem is I bought a TV and they give zero advice about setup instructions. They inform you that they can send someone out to install it for you or call the manufacturer. So the only good thing about an extended warranty with Best Buy is that you can return it to Best Buy instead of dealing with the manufacturer.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The hdmi cuts out alot . I have used different cords and systems it was the tv. The tv only lasted 2 years then wouldnt turn on even tho I used it moderately. Don’t buy if you do a protection plan is essential.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Extended warranty for tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extended warranty for tv purchased for extra value and peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 3 out of 5 stars
Tv drop off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents brought my tv in and left it was in the factory box
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They gave me run around on my computer but finally did their job
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 3 out of 5 stars
Warranty needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The added warranty seems to be needed and a good value as Tvs don't seem to last like thy once did.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


