Customer Ratings & Reviews

Purchased a Nintendo Switch for the kids. A must have option if you're gonna let kids do what kids do. Take away the worries of accidents with Geek Squad Protection.

I bought an LG OLED and purchased this warranty along with it. If you decide to make a really big purchase, I think its worth it to have the extra security of knowing your still in warranty just incase something happens. However there are a few things I think could be better about this warranty. The warranty should start once your manufacturer warranty ends. So if you pay for a 2 year extension. Your technically only getting an extra year because the warranty starts as soon as you make the purchase

The staff is very knowledgeable and friendly. They can work on most tech.

Having this warranty has given me a piece of mind and knowing if I ever need any assistance, they’ll be there

Purchased the 50" version for a bedroom as a secondary TV. I have an LG c1 OLED so was ready for a big difference in quality. (A year or so ago I purchased a budget model and the quality was so bad I returned it to Best Buy to purchase the C1.) The picture quality and sound are outstanding. Much better than I expected. It was packaged and protected very well and was very simple to set-up. Had it up and running in 30 minutes off of wi-fi - no cable - and picture quality and sound were awesome using Prime video, Tubi, YouTube and a few others. I read many reviews on a bunch of TV's and went to a site called RTings to see what they recommended. This Hisense was ranked best in it's class. The only big negative as picture quality at extreme viewing angles - which doesn't impact me in the bedroom - but even that, when viewing from the side didn't seem too bad, I have only had it for a day but hope it continues to perform like this for a long time.

Good printer, print perfect pictures. Good for our home office good for family projects, and kids school projects.

We had been looking for a TV upgrade for quite some time and something larger for a newly renovated space. This TV fit all criteria we were looking for! From the enhanced LED offering to the lag-free gaming and seamless streaming - we were sold! The price point is also great for the quality. We will be setting up in our basement and are excited for some movie nights this summer!

always on point no matter the task. If you haven't used your wasting your money.

very good service and very useful we never know when you need it

Geek squad installed my refrigerator and the icemaker and I had no problems. They installers came out and installed minutes or less and did a professional job.

I haven't utilized it yet, but I feel certain BB will hold up their end of the bargain. The price was great considering the price of the TV which is why I purchased the extended warranty.

Great price for the peace of mind. I'm happy with my purchase

The Hisense QD7 (50QD7QF) really impressed me. The contrast is crisp, colors are deep, and the brightness is excellent. It’s especially great for gaming—super sharp and responsive. The sound is solid, and the Google TV OS makes streaming easy. I also love the voice control and Alexa support. The picture quality on this Hisense is noticeably better. Great value overall!

The protection plan is a must when purchasing a TV, and Best Buy makes it to easy to use!

Best coverage around. They replaced my tv no questioned asked.

The Geek Squad 2-Year Standard Protection is helpful for long-term coverage. Easy process and gives confidence for bigger purchases.

I haven’t had to use the Geek Squad service yet, but it gives me confidence and comfort to know they are one call away

Previously used geek squad to replace a tv that randomly stopped showing a picture. They came out and replaced the tv in a timely manner

Need this for my TV. Always be protected. I feel good knowing that if I have any issues I can get it taken care of.

purchased it for my TCL 65qm8k. i didn't want to take the risk. so happy that i did it