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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30884 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 298 Showing 5,941-5,960 of 30,883 reviews
  • Rated 5 out of 5 stars

    Geek Squad member was knowledgeable and courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first purchase of Geek Squad services! The technician who assisted me in store was courteous and helpful. I am looking forward to having this coverage for my electronic devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice insurance policy for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With today's electronics I wouldn't even take a chance without this warranty.(2-Year Standard Geek Squad Protection ) . If something goes wrong with your purchase during that time they will take care of it. I myself will get the extended warranty when it comes up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very helpful and knowledgeable. I have used this service many times always friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Necessary coverage. Worth purchasing to protect our tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Autism mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good ever item i purchase i added Geek Squad any time i had a problem with item never had problem with them fixing my issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been there for every and any problem I have had with any purchase from Best Buy. It is easy to make an appointment with them and they always meet the scheduled time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend on all purchases!! If you have a problem it is easy to fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I got it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year warranty when I purchased my 40" UHD TV. For some reason, there developed a problem with the TV. I took it to the Geek squad, and they shipped it to Atlanta for repairs. One week later, it was returned, working flawlessly! Best insurance I could have bought!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been using Geek Squad for all our electronics for more than 7 years. The price has been reasonable and the service has been reliable year after year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I have the two year plan. When my tv went out. Best Buy gave me a brand new one. No cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad offers good service if you need protection and security for an electrical device its a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE GEEK SQUAD HELP OUT TO SET UP MY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the GEEK SQUAD TEAM THEY ARE ALWAYS THERE FOR ME THEY HELP OUT SETUP MY TV AND I DO LOVE HAVE THE 5 YEAR GEEK SQUAD PLAN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But the Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always buy the warranty! Best Buy honors their warranty better than anyone we have ever done business with. It’s worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my mom, and she loves it. The quality is amazing, just purchased a smaller one for my daughter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service provider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good service provider with quick complaints actions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It comes in handy its best to have it and not need it then to need it and not have it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gives great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, got it, Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth having when buying any electronic merchandise from Best Buy, just to cover yourself. We had a Sony 55" Tv that blew up after four years, and we got a new Tv because we had the extra protection in warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for my girlfriend for christmas and she loved it. good for the price. wish that small tvs came with higher picture quality but it’s good nonetheless

    I would recommend this to a friend