Customer Ratings & Reviews

Good Peace of Mind on Certain products. I have purchased this Geek Squad Service on various items over the years. No complaints.

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

Only purchase just in case something happens but never have needed it luckily

Very good service to have if you have any issue with the TV they come and fix it or if the panel needs to replace they will replace the panel if you have burning they will fix it I love that

Geek squad was fast and awesome. Repaired laptop same day

Excellent Product and service Quality l like how look !!!

I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

I wanted to protect my expensive TV purchase so I bought a five year Geek Squad protection plan. Glad I did. This protection plan gives me peace of mind should a problem occur.

I buythese pland for anything over $150.00 and when I have to use them, I am happy with the replacement service. I only use them 20% of the time though before they end.

I have had this coverage on all my tv's and the few times I had to use it the service was excellent.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

My experiences with geek squad have been good and I think it's worth it most of the time to invest in a plan.

This was purchased for my mother who is retired and she loves it! There are so many channels for her to watch she is very happy.

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

I made a great purchase with this because you never know when your items will break down and you need T guarantee for repair you can’t beat it would definitely recommend to my friend

Totally worth getting the Geek Squad guarantee. Anything that happens to it the Geek Squad is there.

Ameizing..(……………….………………,,,,,,,,,,,,,,,,,,;,,,;,,,,,,,,,,,,,,;;

My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

Agents loaded in to my car with such professionalism

The best warranty. Couldnt fix the tv so it had to be replaced. They gave me my money back and i bought a new one.