Customer Ratings & Reviews

All around great tv and great price was easy to sent uo and best buy delivered it quick and the drives was great

Definitely worth the extra money. After 4 years my old tv went bad and they quickly replaced my old tv with a new one.

Ive been a user of geek sqaud for years and they never fail to fix and satisfy!

After 4 years my Insignia went bad, took it to store and they replaced it on the spot!

The agent helped me replace my tv was very friendly efficient and helpful

Unfortunately because of the COVID19, I have to wait for my repairs but i have never had a problem with you guys always answer my questions and fix my problems with my computer

The service is exceptional. attentive and responsive 'sqaud'dies'! Worth the purchase!

It covers quiet a few issues and considering I was buying a brand I didnt have earlier, this will come in handy.

I knocked my TV over, it shattered. I'll not buy another piece of technology without a plan.

A great protection plan from geek squad one of the best

I always get these because if you don't the device will break and cost a fortune to get repaired

Want to thank Shayna from Geek Squad Customer service for going beyond the call to help with our price match credits! She gets 10’s all around!

Who buys a good product and and not add the protection plan? This protection plan is one of the best compared to others. Always get the Geek Squad protection plan!!

bought 65" insignia 4k tv in july - hdmi ports (all 3) failed in mid november - purchased 4 year geek squad svc contract - contacted geek squad service - 4 separate chat sessions, and 1 telephone call later, they have yet to have the repair person come to my home to put a new motherboard in my tv - it is not even scheduled!! on the telephone call this morning, their rep said they did not even have a repair person in this area (syracuse, ny), to service tv's. they took my money for the contract but can't even provide the service!! buyers beware of this tactic - service is not part of their dna!!!

The geek squad did an excellent job hooking up my TV and mounting it on the wall. I am very satisfied with their installation and the quality of their work.

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.

The television is good quality and the best price and the Greek squad service is the best

Gives me piece of mind. I have had the Geek squad come and fix my refrigerator. He was right on time and fixed the problem right away.

Always worth it. Geek squad protection plans and replacement plans are the best you can buy. I prefer going to best buy for all my electronics needs.

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.