Customer Ratings & Reviews

Having geek squad protection plan is the best thing to protect any device. I’m happy that I got it to have piece of mind.

Love having the peace and mind of coverage in the event anything happens.

I love to shop at best buy because I know that when I buy my products and add the Geek Squad Protection Plan I have nothing to worry about because any issues I may have they will take care of.

You should always protect your products with a protection plan

We have not needed to use it yet for any issues, but good to know we have solid protection if we do!

I mean, it was easy to purchase...and I did so for my Vizio TV because you never know with a budget TV...so for the price, I figured why not!

I had an insignia break. I had to send it in and when they couldn’t fix it I received store credit. Fair enough

Its a must buy for whenever you're purchasing something that's expensive from Best buy If your item breaks they will give cash via gift card

The agent connected tv very quick and was pleased with the professionalism. I would recommend geek squad to future customers.

It was kinda pricey, but worth the piece of mind if you have issues with your device they replace it.

I bought the LG C9 with a 5 year warranty and a 1 year manufacturers warranty. I don’t have t stress about burn in or any any other issues. A must if investing in a Oled.

I love that the Geek squad is always there. They didn't install it my grandson an son in-law did. I wasn't aware they were to come here

Yes yes yes it is worth every peny i purchase this for my tv my ty got broke somting happen to it but they paid me the tv back

[Employee of bestbuy] This is gery nice i am writing a review smile :) :) :)

My 1st and, so far only, experience with the Squad was exceptionaslly good. My rep was as honest and forthright as man born of woman can be.

Great as always, geek squad is definitely worth the money to have them in your pocket if need be

Had a small issue with tv out of the box, call Geek Squad, they were very helpful & made an appointment to come to my house to address issue,

Best buy is better then others in my opinion can't go wrong with the coverage they offer a little pricy sometimes but worth it in the end

I purchased a 5 yr. protection plan and at 3 mos. of owning a new TV, already needed to use it. Poor quality TV, glad I bought the plan. Thankfully it includes in home service.

I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!