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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 533 Showing 10,641-10,660 of 30,891 reviews
  • Rated 5 out of 5 stars

    Geek out at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let the geeks do the work while you search for a larger TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out to see what was wrong with my TV. Professional and replaced my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind that if anything happens its taken care of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t leave store without this warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommended you get this warranty best money we’ll spend for my product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marvelous Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always knows how to provide an absolutely marvelous service. They are always so friendly, professional and they get the job done!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought my television up to the second floor of my apartment complex and we’re very personable. I was very pleased with the service

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Problem Solvers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not have made a better purchase. Geek Squad is the best. Whenever I reach out to Geek Squad with an issue it is resolved in minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 5 year warranty and the geek squad were top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    T.v

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought the extra warranty on are T.V just for the future far so good we love it are would buy it again and again thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection plan! We used our 1st one and had no hassle whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy this protection for all electronics I purchase. 100% backed as long as you are not at fault. I.E dog knocks over your TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, honestly I have yet to experience needing to use it, but I appreciate that Best Buy offers this service for peace of mind with expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in the store to have the geek squad install updates on the computer we purchased. Was able to leave computer at store and run errands. Once was completed received a call to pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a TCL Smart TV. Need some protection with these. Used their phone support a few times & they are knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service in town! Extremely helpful with everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good is necessary to protect your products en the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service every time. We’ll worth the money. Won’t buy a product without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like having additional protection plan thank you again my first roku tv came with a cracked screen & geek came out & replace in one week

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dependable great team ask all any questions new items

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure yet how this warranty works will look soon

    I would recommend this to a friend