Labor Day SaleEnds September 7. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

No content
  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9960543
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30892 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 538 Showing 10,741-10,760 of 30,891 reviews

  • Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great protection to have if the item cnt be fixed you can switch it out for a new one I would recommend

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Tv replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice people when they come out to fix or service an item.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • A little wonky process but it works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use my service on my recent TV but I did use to on my last TV to buy my new TV. The process was a little wonky but in the end I got my new TV

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • You’re awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy extended warranty! Its worth it for sure, thank you guys!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is the best! Always there when you need them thanks

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good service, everything was set up correctly and is working well I' m very happy with instalation

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Mr Ron

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful very efficient. Highly recommend.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Just in case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our new 4K TV. We haven't had to use it yet but its nice to know we have it

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Always get Geek Squad for install or phone help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set the tv up on my own but I did call and ask a few questions over the phone and got the help I needed and was watching tv I no time

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Hope to never need it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am hoping that I never need to use it but Best Buy promises that if something goes wrong with my TV, they will just replace it - no questions asked. I'd say that is worth the money.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Geek Squad repaired my surround sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad never fails. They always have a solution for any products. My experience with themalways makes me a returning customer.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • No Brainer Even on Inexpensive TV's

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With TV prices so low & competitive, it just makes good sense to purchase a two year coverage; as a single repair without insurance could easily cost you more than the entire purchase price.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to reach. Very helpful. Problems quickly solved.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Money is well spent.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents answered my questions are directed to a separate person for more or additional help. They have helped me with my computer, and printer.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well with me on resolving my issues. Worth the price for the warranty.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Paul the sale man was very kind and knowledgeable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very happy workers And great deals

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Protect your Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protect is good to have. It covers your purchase entirely.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought our biggest TV yet and in what we saved on the sale price, we used towards the extended protection. Great for piece of mind.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Install by geek squad…

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were helpful and friendly, giving assistance where needed

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 538, Showing 10,741-10,760 of 30,891 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.