Customer Ratings & Reviews

It has been my experience that “Flat panel TVs Fail” I won’t buy one without an extended warranty. Best Buy’s extended warranty used to be a money warranty however it is now a replacement warranty. Still a good deal but not as great as the money back Program.

Having the Geek Squad protection plan option is wonderful!!! A fabulous price also!!! Definitely worth adding on to any purchase!!!!!

Hopefully, we will NOT have to use, but if we do over the next4 year college experience; we have it covered! Reasonable price.

Easy, quick and efficient. the customer service team member/s were amazing.

Geek squad always helpful! Had dead pixel on my new TV and they saved the day

Purchased this service just for extra precautions and security knowing that I could count on the Geek Squad

the price for the protection is exceptional, You never know when you might need help.

Always want to get your protection plans from Best Buy when you buy a product and it’s no hassle return or getting it fixed or replaced

With technology it is always a good idea to be prepared for if something goes wrong I would rather have and never use it because if you don't get with the purchase you can't get it later

Thank for the protection, very happy with the peace in mind it gives me.

I hope it works. I am a little confused about what is Geek Squad and what is TotalTech.

I've renewed my membership for years now. The squad resolves issues immediately and keeps my devices performing at their best.

The tcl interface with Roku is easy to manage from the phone app ir remote.

Just goes, if you buy the warranty nothing will go wrong, Every product I don't get the warranty for dies with in two months of warranty expiring

Purchased the 5 year geek squad plan when we bought our new tv. We love the geek squad protection programs they cover so much and for only 89.99 for 5 years it’s so worth it!!

I purchased this and have yet to use it. It makes me feel comfortable the GeekSquad is there if I need them

Accidental Geek Squad replacement is a great add-on for peace of mind! Purchase it for a sound bar!

Worth the investment to protect your product! Wouldn’t drive off the lot in a car with no warranty, don’t do it on your electronics.

Best tv the my life thanks Best Buy forever Samsung 77”

Peace of mind if your tv every has any issues protecting your investment.