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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 601 Showing 12,001-12,020 of 30,893 reviews
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 5-Year Standard Geek Squad Protection. Knowing we are protected for 5 years is reassuring and gives us peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re NOT tech savvy, you MUST have a program and techs who can help!! Never an issue!! Thorough!! Fast!! Value for your dollar!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn't experience geek squad so there isn't much I can say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will always purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always purchase geek squad insurance. I have never had an issue with getting repairs or returning broken items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my 75 inch Samsung TV to have peace of mind if it breaks down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helped us with everything install set up and explaining

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use Geek Squad yet for my television but I have used them before and they are always helpful with all your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is a must especially since I had one television that stop working and it hadn't even been 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV protection is a must especially since I had one television that stop working and it hadn't even been 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and I’m satisfied with because I have internet security for 10 device for one years and another services include

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection to have on a item bought from bestbuy. and they have a email address you can contact if you have any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't purchase a TV without this insurance policy. Took a while to order and deliver but worth it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY FROM BEST BUY!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty for OLED TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy truly has the best TV warranty on the market. If you're buying an OLED, be sure to add this as well for burn-in security!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On everything I purchased from bestbuy I buy the protection plan it has come handy when having issues with tv, dishwasher etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great peace of mind, less worry!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prices for extended warranties are coming down and are good to have in this electronics crazy world we live in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Goals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had squad for TVs and they have always been there when/if it breaks down with a fix or new tv

    I would recommend this to a friend