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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30893 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 633 Showing 12,641-12,660 of 30,893 reviews
  • Rated 5 out of 5 stars

    Great value!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased many things from best buy over the past years. By far the greatest thing they have in the store! It'll protect your investment and hard earned money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is great. I also like the Total Rewards and receiving discounts on items and services. Geeks are always professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Support experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and support. Always super helpful and very punctual. Used in a business and they are good to us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection for my PS5 and I haven’t had to use it but knowing I have it makes me feel at ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price is good for I have them attend to you very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the protection plan. I didn’t usually add on extra protections but I decided it was worth it for the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They know what they doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely recommend getting it when they come to help fix your product they know what there doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the plan. Good to have. My 2013 TV stopped working. I was covered till 2018. Wasn't able to fix TV. I was reimbursed for the price I paid for TV in 2013.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price and coverage it's a must. I wish I would have bought on my tcl. Now I'm stuck w a Samsung dumpster fire

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad we bought this coverage, and it covers power surges aka lightning strikes too. Saved us $$$ on a repair. Thanks BB :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Potection plan hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy potec5ion plans are the best out here. I buy my electronics from best buy for the potection plan alone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a controller I purchased. Was worth it when the controller stopped working. I took it in and they exchanged it quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is even protecting at this point but best buy keeps great records so if I need it they'll take care of me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the cost and 60 months of peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting insurance for everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed the service yet. Past experience with Geek squad has always been great. Also gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered in case something goes wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 5 year protection plan for my tv in case anything goes wrong, I’ve had good experiences in the past with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To win the gift card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente televisor 10/10 ya denme mi gift card bro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes people, always get the warranty, its great in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEFINTELY WORTH IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY RECCOMEND. ANY INVESTMENT YOU HAVE IS WORTH PROTECTING. BEST BUY HAS BEEN GOOD WITH REPLACING PRODUCTS IN THE PAST.

    I would recommend this to a friend