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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30898 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 688 Showing 13,741-13,760 of 30,898 reviews
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad performance was excellent. I certainly enjoy their visit. I'm a completely satisfied customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope it is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this plan, but I imagine it would be great if I had a problem with my new TV inside of two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Good Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice to have, but I do wish it was cheaper to purchase the extra warrantee. Overall, excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A need!! This plan will help from buying a new tv when something is wrong with it. I am glad I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return my TV due to there being a dead pixel. Had 0 trouble doing that. Their custom support is superb.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always always always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Best Buy protection plan because they take care of u and always treat u right!!! With no problem or headaches

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use Geek squad but have in past years. I love them. They really take care of your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia has an amazing picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture and love the sleak remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful service. I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came an replaced my tv that was under warranty and had stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never make an electronic purchase without adding the Geek Squad protection. They respond quickly, efficently and very knowledgeable to any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely get the protection plan on electronic purchases. If it cannot be fixed they will replace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional and good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV unit to house a 55" TV. Easy to install with a few shelves to store some stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    have not used it yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad will fix it or replace it or give me store credit if something goes wrong. This is important to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in case it brakes or you don't like the item you can return the item with ease or you need your money back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very important to buy this protection plan, to take my mind off on whatever problem with my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the piece of mind with he extended warranty. I hope I never use it but it’s good to have invade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me quickly and easy for me to te

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The knew all the answers and were very helpful. I highly recommend purchasing the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad answered all of my questions and helped me understand my device. I get Geek Squad protection on all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I paid little fir my tv I went for this

    I would recommend this to a friend