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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30898 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 689 Showing 13,761-13,780 of 30,897 reviews
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service. I don't always select this service or need it. When it makes sense I select it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Had no issues when I requested help. I highly recommend getting this protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warentee out here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warentee is better than any other warentee out there especially when it comes to tech products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    James was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new TV that had sound issues out of the box. I called James and in minutes he had me fixed and on my way. Great service! Thanks James!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Swivel wall mount for 55 inch tv. Installation was a breeze. Form and function worked as designed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I hope it's great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From what I've read the protection is great, I have not yet had to use it and in all honesty I hope I don't. I do feel safe having the protection though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind for buying the warranty. Nice doing business with Gee Squard

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! That's awesome to hear! We want you to enjoy the product and get the most out of it, without worrying about some sort of defect. If you have any questions or concerns, please let us know.

  • Rated 5 out of 5 stars

    GET THE PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR EIGHTY DOLLARS FOR FIVE YEARS, HOW CAN YOU GO WRONG.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Geek Service Before and it really helps a lot. That’s why I always purchase it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not need to use it because the product is working, but I have used geek squad for other things and am satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mad59083

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having GEEK SQUAD services because they are always available, willing to help and assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time. Was very knowledgeable and timely get everything done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will never buy another electronic without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one I actually had to use. And wow they were super good about it. Gave me the next upgraded version at no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for 5 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my TV, knowing that I have 5 year warranty is nice. Would definitely recommend if you are purchasing and expensive equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection plan is great for when you have an accident and good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan for an awesome expensive investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t miss out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced our television because of this purchase. Outstanding and grateful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Budget TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as added protection. Definitely good for added piece of mind, especially on a more budget friendly tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time i by a product from Best Buy, i always purchase the plan for the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have luckily haven't had to use it yet but better safe than sorry

    I would recommend this to a friend