Customer Ratings & Reviews

Got the warranty in case it breaks haven’t had to use it yet

For big ticket items, this seems like a must have.

We buy everything at Best Buy and always get the protection plan because it is money well invested. Any product I buy I obviously like a lot and want to protect and in the event something happens want to be able to have very capeable hands to repair the product. That is why I trust the Geek Squad.

4 stars if I have to use it…. 5 stars if I don’t have to use it

They def took great care of our items when delivering and mounting!

Geek Squad protection covers everything, very worth it when there is an issue with a product

Very professional and friendly. Easy replacements good service and customer care team

Geek Squad set up our TV and answered our questions. Happy with their service.

When it comes to extended warranties, I appreciate that Best Buy gives you 2 options to choose from. They always back up their warranties too!! Never had an issue returning any items that became problematic... Dave R.

Great product an pictures are magnificent TV an customer service an delivery was on Time

Great guys really friendly, I will definitely recommen this store

I haven’t had to use it yet, but it seems clear and straightforward.

I always get the Geek squad to protect all my TVs I purchase at best buy and will continue to get the TV I purchase throughout my life. Geek squad is a great service and always so helpful. Always a recommendation when I'm asked

The Geek Squad service team arrived on time, were extremely courteous, used masks and shoe liners and did a great job explaining the whole install and how to use my new tv. Tv, tuner and speakers were installed and work great!

Always add protection with quality thease days to prevent problems

To be honest we haven’t had to use our geek squad protection on our recently purchased tv but we’ve purchased it for all other electronics and always do! Very happy and peace of mind knowing if anything were to happen our tv will be protected!

in home repair, no lemon policy, be sure to read the policy its a repair protection plan, and the repairs on a tv this size are normally done in home, five year plan is a solid investment on a tv of any price, since minimum cost of repair is always way worse than one time cost of the protection plan.

I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

Haven't had the need to use this yet, but bought for extra insurance.

Purchased Geek Squad for an electronic item that I purchased. I have used them in the past, and they were very professional, and very knowledgeable of the item that needed attention. I recommend with any electronic purchase.