Customer Ratings & Reviews

I usually get the geek squad protection with my electronics to give me piece of mind that im covered if something goes wrong

Good to have insurance, specifically if you have l kids

This was a bit pricy, but after our Samsung TV started acting up after two years, we felt obligated to purchase. Glad this one is for five years, even if I had purchased the two year warranty for my Samsung TV, it would have not been valid.

When my TV broke the Geek Squad was there for me very quickly and they were extremely helpful. I normally don't get department store warranties but with Best buy they stand behind their products

This was the best purchase we made tv broke 2 days prior to expire and they gave credit to purchase another tv it was a smooth transaction and a must for any big purchases in the future

Always get the protection you need. You never know when you buy a faulty product that doesn’t last long.

I keep getting emails from different Geek Squad people telling me that I will be billed $399 to my credit card. So far I haven't seen any charges and hope to not get any additional charges from what I paid when I purchased the TV.

Affordable, hope I don't have to use it, but comfortable to have it if needed

Good service if you use it, they will help you when you have questions. Always purchase this whenever you purchase electronics.

Glad to have coverage peace of mind for warranty of the appliance

Never, problems with warranty keep up good work for customers... Thank you..Mr. Baquera

It was so worth it!!! Towards the end of my plan, believe it or not, my tv went out a month before it expired and got me a new TV.

Excellent service. Would recommend anyone to purchase!

This is a protection for your television,receiver,so forth . It's worth the investment for what u buy. I bought 5 years of coverage .

Haven't had to use it yet but glad I have it! I have had experience with electronics malfunctioning.

Love their warranty on anything. We only buy from Bestbuy because of warranty and excellent Geek Squad

I always get this service on tv. I call and they are always very helpful with settings on the tv and figuring out what is wrong and fix the problem.

I feel relief having protection on the out of box TV I purchased for my father. Knowing that if the TV malfunctions I can possibly have it fixed or replaced gives me a sense of security.

Luckily I had a protection plan on my old samsung TV, because when the sound went out, I was able to get it sent in to be fixed twice, but with no luck, and then got a free replacement; never had to spend a penny except on a new protection plan.

[Employee of bestbuy] Best warranty ever, it gives you guarantee to your product