Customer Ratings & Reviews

Haven’t had to use it and hopefully won’t but it’s nice to know I’m protected should I need it

Very happy with the extremely comprehensive protection of the Geek Squad TV Warranty package. Including Burn-In in the warranty makes this easily the most secure warranty around.

We probably won’t ever need it but it’s good to have just in case

Very professional and and all questions and concerns.

Owning an LG C9 oled tv and being able to have the peace of mind of not worrying about screen burn in is truly an amazing thing. I have a 1 year old daughter and not worry about her as she grows up making a mistake and something happening to the tv is awesome as well. It’s well worth the money,p. Just stop being cheap and enjoy the peace of mind a geek squad warranty comes with!

They were AWESOME! Great service very polite, friendly, professional, courteous crew.

Love having geek squad protection It gives you peace of mind. Have used for previous purchases.

Agent was helpful and reviewed the product failures I was experiencing. Took his time to review if the failures were common to this model. They we’re and replacement for this product was quickly suggested, forms were completed and submitted.

Comes in handy. Peace of mind to have because you never know what happened with electronics.

Never had to use it. Other than having my TV installed

If you can afford the 5 year Plan on a TV, I highly recommend it. We had purchased a high end SONY a number of years ago. The screen failed approximately 4.5 years into a 5 year contract. Since Best Buy/Geek Squad could not replace the part needed since it was no longer available, we received full reimbursement for the SONY which basically paid for a new TV.

so far the best tv ever, the best beautiful picture I've seen in a television and the 55 inch is a great size.

Had ethernet problems with a TV on the 5 year plan. Geek squad couldn't solve issue on the phone. The rep made an appointment for Geek squad to come out and fix it. In the mean time I reset the TV numerous times and it started working, so I canceled the appointment. I'm giving them 5 stars because the rep on the phone was pretty helpful and set me an appointment right away.

The guys were were terrific, worked proficiently and with good care, cleaned up b4 they left

Need this protection on all your devices. Great Geek squad protection to have.

So far so good. My TV remote broke, I brought it to bestbuy, they took it and sent me a neq one in a few days! I bought the 5 year warranty for my 55" oled LG TV because all the reviews said it gets burn in on the screen...it's been 3years and NOburn-in, absolutely no issues at all.

The agents brought it in but I didn’t have them mount it

I like the knowledge of having a five year warranty if it is needed. Great price

Out of all warranties I’ve ever purchased Geek Squad is the only ones I truly trust.

The hardest thing was to get a vehicle to transport it but this tv is amazing and the price is even better