Customer Ratings & Reviews

When you purchase a $3K OLED, this is an easy decision. Hoping I never have to use this, but glad it’s there. Best Buy is the only seller that their warranty covers burn in! LETS GO!

The agent was so patient & helpful. Answered all my queries. Took so much time with me. I really felt like a valued customer.

Dunno what to say here. I didnt even take it outta the box

I bought this TV Warranty to go with my Insignia FireTV I bought during Black Friday. It was not expensive and will cover my TV for 5 years. I hope I do not need to use it, but if I do, it is good to know it is there. Thank you.

Haven’t used it yet! Hope I never have to but good to have

The warranty is well worth it they honored my last extended warranty as promised. You never know when you will need it.

Definitely recommend getting the Geek squad coverage. Definitely worth it. Specially when buying lower end brands since most likely to break.

Highly recommended you never know when you may need tos service and to have the piece of mind is worth it to us

I got this coverage because we are moving to CT in June and I wanted to protect my new TV for the move. Turned out I needed it about a month after I bought the TV. Called the Geek Squad and they came right out. Ordered the part and had it shipped to my home. They were there 2 days later and installed the part and TV has worked great ever since.

love the tv! has been working perfectly since i got my hands on it

good tv didn't put it together left the box didn't do anything

Each and every time I have called the agents are professional and know what they are doing....from guest service to tech issues and I feel valued as a customer. I wholly recommend anyone with modern electronics in their homie to have this service. It has saved me much stress and money.

This tv is amazing! It optimizes my gaming experience! The guys at Best Buy are professional and will recommend the right product)

Grateful I had it because I had to use it to replace a tv. They were very helpful in doing so even though they didn’t have the same tv they let me upgrade to a better tv which cost a little more but gave it to me for the price I paid on the other one

Great tv, picture and colors are flawless. Would definitely buy again.

I’m elderly and not good with computers so it absolutely pays me to have help,ALOT. The Geeksquad is available anytime, their nice, patient, understanding and very helpful. They make sure all my needs are taken care of and I don’t need anything else before they hang up. Thank you Geeksquad! Couldn’t do it without you

I came in broken, confrontational and having a melt down. The Geek Squad handled me with kid gloves and made the world right again. They calmed me down, explained what the steps were to rectify the problem and then took action to get it done. They didn't make me feel stupid or inept. Outstanding Customer Service!!!

The geek squad is always important to me because I am technically challenged. I have it on almost everything i purchase from Best Buy.

Have yet to use it, and I hope I don't have to! My TV arrived in great condition and I am barely home to use it, so hopefully I won't ever break it! It's there for peace of mind

Easy to use when needed to use the greek squad, you also just ask simples questions too