Customer Ratings & Reviews

I have not actually had to use the geek squad, but they have answered many questions for me and were very knowledgeable when I am in the store trying to purchase what I need. I feel I will have reliable and knowledgeable service when I need them

Geek squad protection is easy and efficient. Would highly recommend

Our tv went out and I was so glad to have the protection plan! Geek squad was super helpful and got us squared away!

I think it is a 50/50 thing when it comes to warranty and Geek squad. The tv is expensive under a good discount. Getting a warranty is not a bad idea. Seriously what if…! Just like to be on the safe side.

Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

Good service quality, very kind, fast solution, they check and give a solution in less than a week.

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

Replaced the screen on my 55" LG OLED due to 'burn-in'. Get the warranty when you buy this product, it will save you a LOT of money down the line! Guys were in and out inside 45 mins! Thank you Geek Squad!

Always get to geek squad plan when I buy something at Best Buy. They always come through when I need them.

This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

It was nice to have this but it’s a bit costly in imo. If you have things you need help setting up in home it’s a good deal. If you have many things you want looked at and can bring them in it’s a good deal

Thi protection is worth every penny! We had this on our last TV and the TV started to show screen burns after only to years. The coverage allowed us to replace the faulty TV at no additional out of pocket.

Absolutely outstanding warranty and is worth every penny. Bernard specifically has been an amazing agent and he's a pleasure to work with. Can't recommend this warranty highly enough.

I just bought a new TV with my geek squad credit because my three year old OLED had a few bad pixels. Worth every penny.

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

Happy with the service and quality. I’ve used this product before and it works

Super excited to have a warranty this long, hopefully it comes in handy, but I’ve heard great things from friends!

Have not used being new TV as of yet but will call if any issues.

Highly recommended we have not had to use it but o like the peace of mind incase I do