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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 300 Showing 5,981-6,000 of 25,352 reviews
  • Rated 5 out of 5 stars

    Worry free on my purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their protection plan is great so whatever you purchase an expensive product I recommend you get it. Get home and use tour new toy like there is no tomorrow and get you money’s worth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a good thing to know they have your back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy anything without this warranty ! It’s always nice to know it’s covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knew what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have support from Gerk squad. Greatful to have a warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luckily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luckily we haven't had to call them for help. We got the greatest insurance for extra protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They help fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting your purchase is what counts, it really does help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The GEEK SQUAD does a great job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plan on keeping the Samsung 40" TV I purchased for many years and realize that most electronic equipment problems occur in the first 2 years of active life. I will be covered for that period and I do know that the GEEK SQUAD will have my back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad on computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall they can help with minor or not complex things but aren’t too good at complicated things. They are good to help walk you thru the things they do know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There if you need help. Talk you through any issues that you might have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hisense Roku TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven't had to use the protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do buy protection for all my entertainment equipment from Best Buy, you never know when and what may happen. The service for the 2 year protection contract is "just being prepared", in case the unknown occurs. I was so relieved when my PC had virus and the GEEk Squad fixed it up a couple of years ago. The service is at an affordable price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was simple decisions to add protection on tv. Don't know if will need, ever, we see. Had protection on a tv (plasma) a couple of years ago. Geed squad replaced with great speed, I just had to pick new TV they try very hard to make it right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had to use Geek Squad on the particular device we purchase the plan for, but I think the extra protection is great to have on expensive items. We have benefited in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received at Best Buy was great and the product was very helpful in setting up our service I plan to only purchase electronic products for my home and family from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used this yet but feel confident that it will be honored if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! And The insurance paid for it itself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very helpful when it came to all of the questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable protection and peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for the protection and peace of mind. I haven’t had to use it yet but my past experiences have always been great, I will definitely purchase the plan for anything long term I buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the peaks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted more space on my fire TV so I called the geek squad and they walk me through it step-by-step

    I would recommend this to a friend