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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30804 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 475 Showing 9,481-9,500 of 30,804 reviews
  • Rated 5 out of 5 stars

    Good Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Best Buy warranties. They are a great value for the piece of mind gained knowing that my electronics are serviced by the Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad protection package but I haven't used needed to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the mistake last time I bought a TV and I didn't get the protection Hopefully if something goes wrong with this TV I will have the protection I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection plan because if something goes wrong the geek squad will repair or give you a new tv well worth the $. Also total tech support is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the peace of mind that the Geek Squad gives me. I know if I have any issues that I can take my product back and they will make everything right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this 5 year plan because Geek squad is always there when you need them they fix my tv and laptop this protection help me in so many different ways in saying money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Want peace of mind?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's simple...electronics can fail...no matter what you pay for them so why not buy protection that covers it all (for the most part). I would buy electronics of any kind without this protection!! It's insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel a sense of comfort and security, knowing the Geek Squad has my back whenever I buy a product at Best Buy. They are reliable, courteous, and indispensable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys helped me with the returns and refund multiple time in the fast. the best protection for any electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you ever thought about by and the Geek Squad insurance just do it anything goes wrong no hassle no trouble they honor it to the last day just do it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad, long time customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had geek squad for years and out of all the warranty and service plans I have ever had, geek squad has all ways been there for me and I have always been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I purchased the Geek Squad Protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Geek Squad Warranty for my Insignia Roku TV and I am glad I made that purchase! My TV had a bad speaker, so I returned it to the Best Buy store and got an exchange with no problem. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is the best product that you can get when yo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek is the best product that you can get when you buy a merchandise from Best Buy thank you they are number one⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I hope I don't have to need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these 5 years of Standard Geek Squad Protection for an Insignia brand television of which I do not know and I want to be protected in case in this period of time any problem arises with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can’t ask for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, great, professional, super service. Tech arrive and found my issue and was resolved the same day.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY FROM BEST BUY!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection is Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra cost when manufacturer warranties are only good for a year or two. Makes returns to Best Buy easy and hassle free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t able to use this for my TV. But it’s great for all other devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best deal in town. I am technical but sometimes you just want someone else to deal with the problems (and maybe learn something new too)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service for Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feeling for the first 5 yrs at least that if something goes wrong there is someone that you can call.

    I would recommend this to a friend