Customer Ratings & Reviews

Have a good customer support and very fast service

extremely happy to have the 5 year protection for my 70 inch tv. It provides me peace of mind and it was only 100 bucks.

There friendly and try to help you the best they can

Have not had to use this service. However, speaking with them on ither issues super easy.

Must have for all the lightening storms we got around here. I need this for my beautiful new OLED with all the bells and whistles.

Geek squad is definitely worth the money! Never purchase electronics without it. Always helpful and knowledgeable with great customer service!

I haven't had to use my service on my recent TV but I did use to on my last TV to buy my new TV. The process was a little wonky but in the end I got my new TV

Not sure if i needed this but it was cheap enough to cover my tv should anything happen.

Prompt, professional, personable and very knowledgeable!

If you buy a Samsung TV you better buy this, their customer service sucks even if you are right outside the warranty...I mean days...not months...buy the Geek Squad warranty...just do it

Best buy has the warranty Geek Squad. Haven't had to use them yet. But in the past on a receiver I bought had some issues several times so they gave me a new one. Great customer service.

I’ve never had to personally use geek squad but my moms tv broke in 3 years and this protection covered her tv so she didn’t have to buy a new one so soon

It's all about the peace of mind! Help is just a phone call away.

If you purchase a Samsung TV the warranty is a must . Thank God for the warranty because my last 3 Samsung’s have been replaced

Decided to go for the 5 yr warranty since the Toshiba we bought crashed after 3 yrs on a 2 yr warranty

I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

Mounted on wall with plumbing and electrical inside so they located and safely mounted bracket and tv then set up and connected all divexs and bundled cables

Many people say these extra protections are a waste of money, but I do not agree I always buy them and I always benefit from them

I buy this guarantee because my old Toshiba have a screen problems. The technical evaluation, results on damaged screen. I changed my TV and not problems.

There is no way I cannot get a warranty with any Best Buy electronics. I considered the warranties closures they have honored them fully. A++