Customer Ratings & Reviews

It’s definitely worth the buy the geek squad protection plan just in case anything breaks

Fast quick reliable service. Showed up on time and was friendly

I almost NEVER buy the geeksquad protection, but I bought an expensive television and I made the choice to purchase the plan. Glad that I did! About 2 years after my purchase a red line randomly appreared smack down the middle of the screen. I knew it was out of warranty and at the time I had almost forgot that I purchase the plan until I checked my email. I contacted the geek squad who ultimately determined that it could not be fixed. They replaced the whole tv for no additional cost! I received a brand new television AND an updated model. I was so satisfied that I purchased the protection plan again, a two year this time, but either one is worth the money!

Always helpful and accessible to help with products.

I haveaved $500 so far. And within a week of making a large purchase Worth it for me.

This was a great product for the money.The service was great.

Feel better knowing if needed can use this extra protection for my tv.

I'd definitely recommend Geek Squad for all of your electronic purchases because it gives you a peace-of-mind and you know Best Buy ain't going nowhere so they'll be here for the long haul!

Great to know my item is protected with a warranty.

Love the warranty due to fast answers and fast response

Great prompt and always ready to help s needed better to have it and not need than need i and not have it.

Hopefully I never need it but to know you have a 5 year warranty is a good thing.

Good protection plan for TV. They will fix any problems with your Tv or replace it!

Absolutely worth the investment to protect your original purchase. Our television suddenly stopped working and was still covered under the extended warranty we purchased.

I always used to geek squad to help us out and connect everything for us they always do an amazing job thank you geek squad

The geek squad was friendly and patient with my decision.

Geek Squad protection is FOUL...!!!! I was told that the protection plan would start after the manufacturers warranty ended. Samsung gives a Minimum of 1 year manufacturer warranty. So I purchase the 2 year Geek Squad protection for approximately $250.00. in July 31, 2020. Samsungs warranty ended July 31, 2021....therefor, by what I was told by the Best Buy sale person, my Geek Squad protection should start July 31, 2021 and end July 31, 2023. When I called best buy to claim my protection...because the TV has a defect with pixels going dead....lots of pixels, so the best buy rep told me the plan expired ...GET THIS....BECAUSE THE GEEK SQUAD PROTECTION STARTED THE SAME TIME SAMSUNGS WARRANTY STARTS. WHAT SINCE DOES THAT MAKE TO HAVE A PLAN GOING WHILE IT'S STILL UNDER WARRANTY. AS I WAS TOLD WHEN PURCHASING THE TV THAT IT WOULD START AFTER THE MANUFACTURERS WARRANTY ENDS. BEST BUY THAT'S NOT RIGHT..... AND THEY KNOW IT'S NOT RIGHT...and gave me the option to PAY $130 more dollars to have a diagnostic test of the TV.

I had trouble with my last tv--thank goodness I had Geek Squad protections. They came out and fixed it at no cost. I was glad I did it!

Geek squad protection plan is a great investment for expensive TVs well worth the money

wonderful peace of mind, is the best description I can come up with!!