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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1087 Showing 21,721-21,740 of 30,833 reviews
  • Rated 4 out of 5 stars

    Bad connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv had a bad connector on back of tv. After hanging tv on eall found had to remove & return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far haven’t needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven’t needed this so can’t really review it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fact that they cover any three dead pixels in a 4K TV for five years I feel like it's a win-win.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV maybe computer yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 year is better deal. TV's don't know if necessary but computers often have something go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hooked up my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my Television and connected to my Direct TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    protection for my iPhone 11 Pro is essential so I have no worry about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would reccomend this services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super nice and knowledgeable. I appreciate his services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All services were excellent and I plan to continue to buy at BestBuy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took the 5 yr warranty as I have tv in the garage. It covers anything including accidental

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clutch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gives a discount on any installation that is necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guidance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a great way of simplifying solutions with all technical issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet. Glad we have it in case we need to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good and piece of mind to have extended repair policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I strongly recommend getting the geek squad protection plan, they will take care of everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to know I have that piece of mind if something goes wrong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t need to use the extra insurance but I was able to get some answers from geek squad regarding my device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad assisted me with what was needed to get my computer going

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture, 4k rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely satisfied with my t.v and the service I received from my salesman Jerell at Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase geek squad protection with my electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted all my devices to the wall & I am very happy.

    I would recommend this to a friend