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  • Geek Squad™
  • Geek Squad Services video 0 minutes 40 seconds
  • Geek Squad Protection video 0 minutes 41 seconds

2-Year Standard Geek Squad Protection

SKU:
9960598
See Details

Customer reviews

Rating 4.7 out of 5 stars with 30850 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1345 Showing 26,881-26,900 of 30,851 reviews

  • A Total Nightmare Of Ineptitude

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Bosch Dishwasher a few years back, and I got 5 year Geek Squad Protection. The dishwasher developed a problem where it wouldn't drain and so would refuse to run. I've already had Geek Squad come up 3 times, and 3 times they've been unable to fix it. Each time, getting the next appointment takes a week. They clearly don't know what they're doing, but they doggedly refuse to give up, dragging it out further and further and further. I suppose the strategy is that they are making me choose between not having the use of a dishwasher, or giving up a lot of money and either replacing it (you better believe it will be from a different retailer!) or getting another, more capable company to attempt the repair. Either way this has been a terrible experience.

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • HDMI connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman insisted I needed new HDMI cable for my new 4K TV. Old cable i had would'd worked just fine

    This review is from 5-Year Standard Geek Squad Protection

    No, I would not recommend this to a friend

  • Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope the warranty is good the price was very good time will tell

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Ok but need more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that it’s so far away. I live an hour away and I had to go twice in two weeks because they had to send my switch away to be looked at then they decided that there were just going to replace it. Why I couldn’t have just gotten the new one online I don’t understand.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have taken warranty out on bigger ticket items & it has paid off before. Best to be prepared!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Perfect!!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever!! I am glad I chose Best Buy, they always impress!!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Can't go without!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Best Buy has one of the best warranty programs, assistance is always a call or store away. Thank you!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Worthwhile protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable protection plan with good customer service

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Exchange is effortless

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make it easy to come in and exchange product.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • 2-year Standard Geek Squad Protection

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind for a reasonable price only at BestBuy!

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • A Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When purchasing a new 4K television, this is a must have.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far haven't had to use but purchased just in case.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • I love the protection for my tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I have protection for my tvs.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Got to love the geek squad folks

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, always. Very friendly and very helpful.

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service great extended warranty product great overall

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must buy the warranty when buying a tv this big!

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is the best that is out there.

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price good service............................

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel better having extra protection on my products

    This review is from 5-Year Standard Geek Squad Protection

    I would recommend this to a friend

  • Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always trust best buy in warranty services they do a good job

    This review is from 2-Year Standard Geek Squad Protection

    I would recommend this to a friend
Page 1,345, Showing 26,881-26,900 of 30,851 reviews
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