Customer Ratings & Reviews

Piece of mind for the next five years isn’t bad. Hopefully never need it.

isnt worth it if you have issues just buy the tv again

Nothing has happened to my product. It’s better safe than sorry though

Time will tell if this was worth the money! Haven't used!

Purchased the plan just in case anything were to happen.

I really enjoy that they will pick up equipment but the plan is expensive

Best buy just recently changed their protection plan. It will not fix or cover anything within the first year....even though I bought a 2 year warranty....they are telling me I have to reach out to the manufacturer. I just lost out on $1000.00

I think this is the insurance for the tv moms fell accidentally while mopping she slipped and tv’s screen broke and insurance doesn’t cover but will be glad if she can atleast get some money of the insurance since she will no longer need it. Exp 2022

Good to cover things bought at best buy. Helpful service.

I didnt get any letter regarding geek squad, how do I contact them if required ?

This plan is not really worth buying unless you go and buy a really cheap tv that will burn out quick. Nothing else is really repairable for free. Had to cancel mine and get a refund to put toward buying a new tv because they wouldn't fix it.

Haven’t had to is them so don’t have anything to say

Good very good install very good did good joblessness

Have not had to use it, but I have peace of mind in case it is ever needed.

Haven't used this service yet but I'm sure it's worth the extra money

Haven't used yet. Hopefully never need to. That is all.

I got this warranty just in case... i hope i actually get to use it this time.

If i could give 0 stars I would. Purchased the warranty for my TV i bought 2 years ago. The TV got incrediby bad burn in after only 2 years. Now best Buy refuses to honor the geek squad warranty. They have me listed as receiving a refund but messed it up. Now they tell me they can't honor it and have been transferring me from department to different department for over 10 days. I have every receipt required and they still refuse to help me.

Great deal for a TV listed as Open Box Satisfactory, unfortunately is was a No Box, No Remote, and No Stand bubble wrapped satisfactory but had to try it after driving two hours to get it.

Not worth buying they dont help replace if you loose a part, you dont get your money returned so ill pass