Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30531 reviews
(30,531 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Mandatory
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having the geek squad one click or call away is very reassuring!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Hope I don’t need to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems expensive for the time frame of coverage. Hopefully will not need to use.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Better safe than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I gave five stars for the value. At $20 per year for 5 years on a 75" TV is quite reasonable. Although I haven't had anything go bad on me under an extended warranty.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had Geek Sqad for several years. Love that we can cover all of our devices. Any issues just take it in and drop it off. very quick and professional.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
OLED Burn-in Protection for Heavy Users=No Brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only third-party Protection Plan or Warranty offered that I know of that has protection against OLED Screen Burn. This alone made it an excellent puchase for me and allowed me the peace of mind to use my TV without the fear of permanent image retention being a factor.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Good Service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem is three service calls before an exchange. Tech was on time and courteous. Finally after 45 days authorization for exchange was given. Authorized 50 inch as 49 was no longer made with one model drop. Still worth the money !
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Just in case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a needed purchase. Just in case. I love the Geek Squad!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra protection is a plus.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well i did receive the information quickly and i haven't used it yet. I needed extra coverage just in case for years to come.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extra TV protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seemed like an excellent offer to protect and investment like this TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, works great and I highly recommend it
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad sent a technician right away, technician had inspected the tv and could not repair the issue said it was a defect so recommended a refund or replacement, I had no issues with receiving a new replacement, thank you Geek Squad.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Relieved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great feeling knowing that I'm covered no matter what happens.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service from everyone in the store. Happy with the outcome.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took great care of me when my tvs had issues. You do have to send in for repair first which was annoying but I got two new TVs in the end.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always try to get a protection plan when i buy more expensive items.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Thank Goodness for This Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully we had a protection plan, as our less than five year old television failed. We were able to upgrade to a new TV at no cost. Best Buy provided excellent advice and service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5-Year Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My LG tv broke and Geek Squad helped me to replace it. They were very nice and helpful. The protection plan was worth it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
U don't need it until you do
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used it the 2nd day I bought a new Sony TV, and month 58 of a 5 year plan on a microwave. Got my money back.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Value vs Time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The value of geek squad protection for the amount of years it covers is great. The amount of protection that is covered also makes it worth it especially when the future is unpredictable.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
must have!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the 5 year protection because I purchased a LG OLED tv and do alot of gaming and tv watching so I am glad to know I have added protection in case something happens.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


