Customer Ratings & Reviews

We picked up our tv. We always buy service. On our tv. The men always come out and work on our tv when we call. If it can't be. Fix they replace it. They are very professional when they come out. I would tell everyone to buy service on there products. I buy it on all my large merchandise.service

This insurance is awesome. Twice I've had to replace televisions with this insurance and they were completely covered.

Great help quality personnel now. I will recruit workmen everybody to get the geek squad. I give them Too thumbs up

It’s a must to have the Geek Squad protect and repair any of your items! It’s definitely worth it!

They helped me find out the Fubo is incompatible with my TV..they actually got me in touch with the manufacturer.

excellent choice I always get protection It really comes in handy.

For the price, this purchase is a great piece of mind.

I love Geek Squad protection. One of the better coverage services. Just wish they had a longer period of coverage on certain items.

Worth getting because I bought a used product and the coverage makes the price worth it

Vizio failed after 4yrs unfortunately. Thankfully the warranty helped me out by getting store credit for my tv so not all is lost. Happy with the service!

I've already taken advantage of it a few times - twice with the tech using an app to remotely take control of my laptop and troubleshoot and improve my computer speed and ensure that I had no viruses or malware. It's good for 24 months for the price of 1 year and they will come to your house if necessary.

Excellent service, protection plan, and a professional crew.

If you need help getting it to your house they will bring it and hook it up if you need them to.The protection plan is my favorite part of the geek squad.

The Geek Squad did a thorough job of analyzing my TV’s odd behavior and recommended a replacement TV. I called the next day and they set up an appointment for a home visit. They were on time and very knowledgeable.

Great mount works with any tv this is just what i needed

I feel that the geek squad is better than any warranty. Just contact them and your issue is handled quickly.

Great to have peace and mind you are covered after the factory warranty has expired .BestBuy has great customer service on replacement plans.

I like having the opp to have this service when needed

These People are well trained. Dustin and was very thorough in explaining on to operate TV with new control. Would not leave until we were completely satisfied; it was his top priority that all of our questions were answered to our satisfaction. This is why we always buy any electronics we want from BEST BUY.

My lg tv broke after 3 years, luckily I had geek squad, they could not fix tv so gave me gift card for what I originally paid and used it on new and better tv….I always get geek squad, no brainer