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Customer reviews

Rating 4.7 out of 5 stars with 30554 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 273 Showing 5,441-5,460 of 30,554 reviews
  • Rated 5 out of 5 stars

    Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a a good idea to have some extra security in case life happens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, very attentive and great with answering any question I had. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I e always been happy with their service and professionalism. Had to use warranty protection before and it took care of my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv and picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is working well woth a great picture. Love the google format and all the channels it provides

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Service! Get Geek Squad on Everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad to anyone thinking about it, technology can be finnicky, Geek Squad make sure you're protected and they handle everything promptly and with expert service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great local service Terrible call center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plans Are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not buy any electronic device without buying a Geek Squad Protection Plan. It's nice to be worry free for 5 years. I have owned several Insignia products in the past and I have yet to have one fail, but I play it safe and protect them anyways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s important to have this service in case anything happens to my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt & Courteous

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I called Geek Squad because I had trouble with the TV I purchased last year, they were able to assist me promptly with the warranty. They scheduled for a service visit and when they came and found that the TV was not going to be fixed, they had a new TV delivered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5year Geek Squad protection plan is so worth the money. My 60” TV just gave out 4 years into the protection plan, had someone out here almost immediately to try and repair it to no avail. He made a call and we had a new one on the way to us 4 days later. They installed, set up and carted away the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Profesional;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professionalism at its best and arrived earlier than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection warranty fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the best protection warranty. Old tv died they came out the next day reported problem. No hassle they resolved it by replacing tv. 2 week later had new tv. love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing I ever bought. I would highly recommend that you always get theirs. If you’re buying in the appliances TVs anything they need to be serviced well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it, keep it, be at peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is worth getting when it comes to owning electronic devices from any store. We had a 55" Tv that after four years went out and quit working. Since we had the extra warranty on it Best Buy gave us a new Tv upgrade from what we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has always been a wise purchase. My last TV stopped working after a couple years, and geek squad covered everything,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan for my tv and glad I am covered for 5 yesrs. Geek squad alway make things easier without all the hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-year Standard Geek Squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this geek squad 2-year Standard Protection to complement my Samsung TV to save me some money on the service of my Smart TV , guess what I haven't had a need to use it yet great TV , but it's nice to have the insurance ,very satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service then. But not so now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has stopped working again for a second time. Will not start again for no apparent reason now. The cable modem appears to be functioning normally, but the TV will not light up or produce any picture or sound. What am I to do to restore TV service? Your record will show this occurred before. We need a resolution soon. Thank you for your attention.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service was done quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted it ok just not where my wife wanted it. Not really their faults

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it. But i will find out because the picture on the TV is cutting out and i may need ro use this warranty.

    I would recommend this to a friend